ZimTickets is committed to protecting your privacy. We collect and use your personal information to process your ticket purchases, send you marketing communications, and improve our website and mobile app. We share your information with third parties who help us to provide these services. You can control your privacy settings by unsubscribing from our marketing communications or requesting to delete your personal information.

1. Introduction

ZimTickets is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website and mobile app.

2. Information We Collect

We collect the following information from you:

• Contact information: Your name, email address, and phone number.
• Event information: The events you have purchased tickets to.
• Device information: The type of device you are using to access our website or mobile app, your IP address, and your browser type and language.

3. How We Use Your Information

We use your information to:

• Process your ticket purchases.
• Send you marketing communications.
• Improve our website and mobile app.
• Protect our website and mobile app from fraud.

4. How We Share Your Information

We share your information with the following third parties:

• Payment processors: We share your payment information with payment processors in order to process your ticket purchases.
• Marketing partners: We share your contact information with marketing partners in order to send you marketing communications.
• Event organizers: We share your contact information and event information with event organizers in order to provide you with information about your events.

5. Your Choices

You can unsubscribe from our marketing communications by clicking on the "unsubscribe" link in any email you receive from us.

You can also request to delete your personal information by contacting us at [email protected]

6. Security

We use industry-standard security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by email or by posting a notice on our website or mobile app.

Should you wish to enquire regarding our security policies and practices

Reach out using the contacts below

We will respond within 3 working days, max. Phone: +00 0 0000 0000 Email: [email protected]