We respect your privacy and are committed to ensuring that your personal data is handled securely. If you wish to delete your data from our platform, please follow the instructions below for both our mobile app and website.

Steps to Request Data Deletion via Mobile App

1. Open the Mobile App

Launch the mobile app on your device.

2. Navigate to Settings

Tap on the Profile icon, located in the bottom-right corner of the screen. Select Settings from the menu options.

3. Access Privacy Settings

In the Settings menu, find and tap on Privacy or Account Settings.

4. Request Data Deletion

Scroll down to find the Data Deletion or Delete Account option. Tap on Delete Account.

5. Confirm Your Request

You will be prompted to confirm your request. Read the information provided carefully. Tap Confirm or Delete to proceed with the deletion request.

6. Verification Process

For security purposes, you may need to verify your identity. This can include entering your password or receiving a verification code via email or SMS. Follow the on-screen instructions to complete the verification process.

7. Receive Confirmation

Once your request is verified, you will receive a confirmation message that your data deletion request has been received. We will process your request within 30 days. You will be notified via email once your data has been successfully deleted.

Steps to Request Data Deletion via Website

1. Visit Our Website

Open your web browser and go to our website at www.zimtickets.com .

2. Log In to Your Account

Click on the Log In button, located at the top-right corner of the homepage. Enter your login credentials (email and password) to access your account.

3. Navigate to Account Settings

Once logged in, click on your Profile icon or username, located at the top-right corner of the page. Select Account Settings or Settings from the dropdown menu. account.

4. Access Privacy Settings

In the Account Settings menu, find and click on Privacy or Account Settings.

5. Request Data Deletion

Scroll down to find the Data Deletion or Delete Account option. Click on Delete Account or Request Data Deletion.

5. Confirm Your Request

You will be prompted to confirm your request. Read the information provided carefully. Click Confirm or Delete to proceed with the deletion request.

5. Verification Process

For security purposes, you may need to verify your identity. This can include entering your password or receiving a verification code via email or SMS. Follow the on-screen instructions to complete the verification process.

5. Receive Confirmation

Once your request is verified, you will receive a confirmation message that your data deletion request has been received. We will process your request within 30 days. You will be notified via email once your data has been successfully deleted.

Additional Information

Contact Support: If you encounter any issues or have questions about the data deletion process, please contact our support team at support@mviyo.com. Data Retention: Note that certain data may be retained for legal or administrative purposes as required by applicable laws. Account Re-creation: After data deletion, if you decide to use our services again, you will need to create a new account as all your previous data will be permanently deleted.

Contact Us

If you have any further questions or need assistance, please reach out to us: Email: support@mviyo.com Phone: +26300 000 0000 We are committed to safeguarding your data and ensuring a smooth data deletion process. Thank you for using our services!